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General Business 360 Research Guide

In-text Citations & Using a Source Multiple Times

The first time you mention a source, explain the author’s credentials, or the specific nature of the source. This is only necessary once in a document; keep subsequent mentions of a source as concise as possible.

 

First Mention Example

Jeff Bezos (2018), CEO of Amazon, in his 2017 letter to shareholders, argued that “[t]he great memos are written and re-written, shared with colleagues who are asked to improve the work, set aside for a couple of days, and then edited again with a fresh mind.”

 

Subsequent Mention Examples

Bezos (2018) noted that writing “a great memo probably should take a week or more.”

 

Since memos are written in teams at Amazon, everyone on the team doesn’t have to be a great writer, but everyone needs to “recognize high standards” for writing (Bezos, 2018).

 

References Page Entry

Bezos, J. (2018). 2017 letter to shareholders. Amazon. https://ir.aboutamazon.com/annual-reports-proxies-and-shareholder-letters/default.aspx