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Health Sciences Tutorials : How to Order a Document

How to Order a Document

This tutorial will take you through the steps of ordering an article, book, book chapter, report, or conference paper through interlibrary loan. This service is available to UW Madison staff, students, and faculty.

Step 1: Go to the Ebling Library website and scroll to the bottom of the page. Under the popular links column click the first option “Article and Book Delivery.”

This is a screengrab of the Ebling Library homepage. It is at the bottom of the homepage. Under the popular links list there is an "Article and Book Delivery" tab circled in red.

Step 2: This should take you to a page titled “Delivery Services”. Since you are an affiliate of the university you will click on the link that says Place an Interlibrary Loan Request which is the first option.

Step 3: You will then be taken to the Interlibrary Loan (ILL) webpage where you will select UW-Madison. If prompted, enter your NetID and you will be taken to your ILL homepage.

Step 4: From here you will look under the “Interlibrary Loan Dashboard” heading. For articles, book chapters, and conference papers choose the option Request an Article or Book Chapter. If you would like to request a book, conference proceedings, CDs, or videos you will select Request a Book.

Image of interlibrary loan request options.

Step 5: After selecting the correct request you will be brought to the request form page. Here you will enter, at minimum, the required fields for the document you are requesting. *You should also note if there is a preferred language or if a color copy is needed.

Step 6: At the bottom of the form make sure that your email address is correctly listed. If it is and you have the right pickup library (for physical items only) you can click submit. If it is not, or if you would like to change the pickup location for physical items, click the Change Pickup Library and Verify Email Address tab. This page will let you change your pickup library and give you instructions on how to change your email.

Image of interlibrary loan request form. The 'email' box is circled. The 'Change Pickup Library and Verify Email Address' link is underlined.