Whenever possible, revise negative sentences into positives and offer alternatives when you can’t do something. When offering criticism, show audiences how they will benefit from improvement.
|
Instead of this
|
Write this
|
|
It is impossible to repair your computer today.
|
Your repaired computer will be ready on Tuesday after 11 a.m.
|
|
You just can’t take that personal day next week; we haven’t finished all the annual reviews.
|
As soon as we complete the annual reviews, you can take a personal day.
|
|
Your report analyzing potential remote work policies didn’t make any sense.
|
Your report on potential remote work policies will make a better impression on the C suite with a clearer structure that separates and highlights the pros and cons of different approaches.
|