Do AI Chatbots Provide Credible Information?
ChatGPT and other AI chatbots can be powerful tools in some contexts, but have been found to be unreliable when searching for credible information.
AI chatbots:
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are predictive text generators, not search engines; they are designed to respond to questions in a human-like manner, not to find reliable information sources
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do not evaluate for accuracy, bias, or credibility
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can generate factually incorrect statements
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make up (“hallucinate”) sources
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link to sources that are irrelevant to the output or do not support claims in the output
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do not respond to prompts consistently
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are trained on undisclosed data that: